Community Forums

bobsbarn · 07-07-2015, 01:44 PM

Just got my new Alpine 5th wheel and find that kitchen area floor actually moves under my feet. When walking by island unit it rocks back and forth. Anybody else had this issue?

jesilvas · 07-07-2015, 01:47 PM

Welcome.

When you say new, you mean brand new Keystone Alpine?

A moving floor is different than a soft floor decking. There is probably a floor joist moving, or the decking moving over a floor beam. That's not uncommon for sure.

bobsbarn · 07-07-2015, 01:57 PM

Yes, brand new, 2 months. Definitely not a floor joist moving. It's the decking, almost like it is floating.

justafordguy · 07-07-2015, 02:04 PM

That is odd, the floor of a new 5th wheel shouldn't float on the floor joists. My new Gateway has a laminated floor system and it is solid as a rock. I would take it to the dealer and have it checked out if I were you.

bamaboy473 · 07-07-2015, 02:11 PM

Did you pay for the optional air-ride flooring?

j/k

P.S. Any way to get under the rig and try to apply adhesive between the joist and sub-floor?

Franklin UAL · 08-02-2015, 11:29 AM

Our Alpine too. Franklin jones on FB We are at the DMV ours got wet failed mold test

Franklin UAL · 09-11-2015, 02:12 PM

Update!

Sent from my iPad

Begin forwarded message:

From: Virginia Vania <gvania@hotmail.com>
Date: September 7, 2015 at 12:49:03 PM PDT
To: Tim Nusbaum <nusbi@keystonerv.com>
Cc: Frank Jones <fingfish@yahoo.com>
Subject: 2015 Alpine 3100RL FE780510
September 7, 2015

Tim Nuseaum, Customer Service
Finance/Legal Manager
Keystone RV
574 537-3942
FAX 866 273-1451
nusbi@keystonerv.com

Dear Mr. Nuseaum,

We have received two insurance claim denials from Progressive Insurance as it relates to the entire vehicle and a $25,000. content insurance with State Farm for our personal effects that had to remain in the trailer per our doctor's orders. Both denials are based on the water entry had to have happened prior to the sale of the unit. (Water entered and mold requires time to grow enough to mature and release spores into the air.) This issue has been brought to the DMV's attention in Riverside, CA. Form 172A has been filed.

Per the attached report from Evista Environmental Health Systems, "If inhabitants have health concerns a physician must be consulted." There was never a medical release provided to us by the RV dealership (RV Ready). The RV dealership demanded us to enter the vehicle to do inspections. A health release for us to re-enter the vehicle was not provided by RV Ready. Our doctors instructed us to stay away from the trailer completely until the proper remediation is performed by a license physician. For your information, we are continuing eye-site test to determine the amount of damage created by the high-blood pressure during the Anaphylactic Attack at Palm Spring Emergency Room. Our MRI showed two areas that bled in the optical sections of the brain.

Please refer to page 2 and 3 of Evista's report concerning "RECOMMENDATIONS". RV Ready did not follow these recommendations therefore they did not inspect the lowest point in the vehicle where water would collect in the installation and wood products which the mold would use as food. This part talks about destructive and nondestructive testing.

Please be informed that Franklin Jones and I are now married (as of July1, 2015). I consider him a registered owner.

This misconduct of Keystone's dealer (RV Ready/RV Spa) and this case needs to be reevaluated.

Sincerely,
Virginia Vania
Franklin Jones
11260 SW Meadowbrook Dr. Apt. 4
Tigard, OR 97224
Fingfish@yahoo.com

jesilvas · 09-11-2015, 02:49 PM

So no reply from the OP and now an out of the blue letter with no back story.

Kevinc2011 · 09-12-2015, 06:33 PM

Would love to know more about this, was this a Flood unit? Even so, how do you get mold spores loose inside the camper??? There is much to be told about this story!

Franklin UAL · 09-13-2015, 07:52 AM

The furnace turned its self on while heat pump was running, the dealer would not test with ac and heater running. Flood before we sa

Franklin UAL · 09-13-2015, 07:56 AM

Must have been flooded before they sold it as new! Other dealers say the bond got wet?

jesilvas · 09-14-2015, 05:49 AM

This thread is kind of pointless IMO. Vague info, and no return from OP.

A furnace and heat pump will just make it super hot, and if it had been flooded you would have seen it.

Franklin UAL · 09-15-2015, 09:08 AM

http://youtu.be/iZUEE_tSmN8
Bed Rock Floor Disbonded!

Franklin UAL · 09-22-2015, 08:43 AM

Our sad Rv story, we purchased a New Alpine 3100rl from THE RV SPA of upland. After living in it at Palm Springs for Two months, I had an Anaphylactic attack that required ER treatment for mold spores. We have been denied insurance because the dealer will not find out how it got wet before we purchased insurance. Md said stay away! We lost thousands and had to give it back the bank because it is uninsurable with the mold and soft floors. Any ideas? legal will be Riverside County!

Sincerely,
Franklin Jones
11260 SW Meadowbrook Dr. Apt. 4
Tigard, OR 97224
Fingfish@yahoo.com